Support
Need a hand?
Real help from a real person, usually within 2 business days.
Help us help you faster
- the email address you used at checkout
- which product (and which file) you're using
- whether you're in Excel or Google Sheets, and on Windows or Mac
- a screenshot of what you're seeing, if you can
Quick fixes
Dates look wrong in Google Sheets?
Go to File → Settings → Locale → Australia.
Can't type in a cell?
Only the yellow cells are for typing. Everything else calculates on its own.
Lost your download?
Search your inbox for “Gumroad”, or check your Gumroad Library. Still stuck? Email us and we'll resend it.
Numbers look odd?
Check each bill's “how often” setting. A monthly bill marked as weekly will throw the whole fortnight out.
Feedback & ideas
Got an idea for a tool, or spotted a typo? We'd love to hear it. Same email.
If money's feeling heavy
We can help with the spreadsheets, but we can't give financial advice. For free, confidential help from a financial counsellor, call the National Debt Helpline on 1800 007 007 (ndh.org.au).